What's Included
Resources
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Never Miss Your Customer Message Again With the FLOWRiX Contact Center

Connect with your customers wherever they are:
Web - Social Media - Chat - SMS - WhatsApp - Phone Calls
contact center

An Easy-to-Use Communication Hub

Empower Your Staff to Deliver Exceptional Customer Service to grow your business with The FLOWRiX Contact Centre.
contact options in flowrix

Build Leads Faster

Say goodbye to scattered data and turn all interactions into meaningful leads.
customers tab
shopping cart

Centralise All Interactions without Changing the Way Your Team Works

Use the same Tools to Communicate with Your Customers and let FLOWRiX Capture and Store Messages in One Place.

Lead Capturing Magnet

Do More with Your Web Enquiries than Just Receiving Them via Email. FLOWRiX Automatically Stores Web Queries Against the Right Profiles, Adds Them to Sales Funnels and Enables two-way Communication between Your Staff and Prospects.
Web Chat
WhatsApp
Phone Calls
SMS
Email
Take Your Customer Service and Lead Generation to the Next Level with FLOWRiX Website Chat. With FLOWRiX, You can Easily Manage Multiple Chat Queues and Agents, Ensuring Your Visitors Always Receive Prompt and Personalised Attention.

Smart Web Chat and CRM Integration to Generate Leads

The Powerful Chat-to-CRM Integration in FLOWRiX Automatically Identifies New and Returning Visitors; Converts New Chat Requests into Leads and Maps all Conversations to the Right Prospects and Customers. It Empowers You to Create Targeted Campaigns that Resonate with Your Audience Ultimately Boosting Your Conversions and Growing Your Business.
Centralise All Interactions
Be where your customers are, capture all WhatsApp messages and automatically create leads and map conversions with the right contacts.
Centralise All Interactions
FLOWRiX captures all phone calls and recordings, regardless of how you make them. Generate leads from phone calls, listen to call recordings, and automatically map calls to customers and leads using FLOWRiX automation.
Centralise All Interactions
Use FLOWRiX’s two-way SMS feature from your unique business number to notify customers and send special offers. Automatically tag all SMS messages to the right contacts in the system.
Centralise All Interactions
Integrate Office 365 or G-Suite with the System. No Matter how You Send or Receive an Email, FLOWRiX Automatically Attaches the Relevant Messages to the Right Profile.
Centralise All Interactions

Lead Capturing Magnet

Do More with Your Web Enquiries than Just Receiving Them via Email. FLOWRiX Automatically Stores Web Queries Against the Right Profiles, Adds Them to Sales Funnels and Enables two-way Communication between Your Staff and Prospects.
Notification Via SMS & Email
web chat

Web Chat

Take Your Customer Service and Lead Generation to the Next Level with FLOWRiX Website Chat. With FLOWRiX, You can Easily Manage Multiple Chat Queues and Agents, Ensuring Your Visitors Always Receive Prompt and Personalised Attention.

Smart Web Chat and CRM Integration to Generate Leads

The Powerful Chat-to-CRM Integration in FLOWRiX Automatically Identifies New and Returning Visitors; Converts New Chat Requests into Leads and Maps all Conversations to the Right Prospects and Customers. It Empowers You to Create Targeted Campaigns that Resonate with Your Audience Ultimately Boosting Your Conversions and Growing Your Business.
Flowrix email and chats section

What's App

Be where your customers are, capture all WhatsApp messages and automatically create leads and map conversions with the right contacts.
whatsapp integration
phone call

Phone Calls

FLOWRiX captures all phone calls and recordings, regardless of how you make them. Generate leads from phone calls, listen to call recordings, and automatically map calls to customers and leads using FLOWRiX automation.

SMS

Use FLOWRiX’s two-way SMS feature from your unique business number to notify customers and send special offers. Automatically tag all SMS messages to the right contacts in the system.
Flowrix SMS section
email

Email

Integrate Office 365 or G-Suite with the System. No Matter how You Send or Receive an Email, FLOWRiX Automatically Attaches the Relevant Messages to the Right Profile.

Gain Full Visibility and Insights with the All-in-One Digital Commerce Platform.

Flowrix logo
A Digital Commerce Platform for eCommerce and In-Store Sales.

We Streamline Your Retail, Wholesale, and Manufacturing Operations.
Let's Get Started
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